OTP Leasing was among the winners of the 18th edition of the e-Finance Awards Gala, organized by Finmedia and The Financial Market. The prize was awarded in the e-Innovation category, being awarded for the technological investments that our team has made in the last year.
At the conference that preceded the e-Finance Awards Gala, our team talked about digital transformation strategy, innovative projects or lessons learned from our clients, which we have translated into daily activities. One of the most impactful projects last year was the launch of the Eliza chatbot, which provides 24/7 support to users of the OTP Leasing website and my Leasing platform for our customers.
"Eliza is designed on the recurring requests of our customers and those who need financing. It is a natural extension of our effort to provide friendly solutions for local businesses, which support debureaucratization and shortening of waiting time to allow companies to focus on business development”, stated Steliana Moraru, Head of Marketing and Digital Transformation, OTP Leasing.
Each year, the most innovative and complex projects of the previous year belonging to the intersection zone between the IT&C and financial-banking sectors are recognised. You can read about all the award-winning projects this year here.