Buna, sunt Eliza! Cu ce informatii te pot ajuta?

As of July 30 2024, OTP Leasing România is owned by Banca Transilvania and is no longer affiliated with OTP Group. The OTP Leasing brand is used under a temporary license. Access the Questions and Answers section to find out more information.

Questions and Answers

1. Will the contractual terms change after the announcement of the acquisition of the entity by the new shareholder? (invoice issue date and maturity, interest, margin, etc.)

No, the acquisition of OTP Leasing will not change the terms and conditions of the contracts of the customers of this entity.

2. Will the account for payment change??

 No, the mere fact of the acquisition of OTP Leasing does not change the terms and conditions of the customer contracts of this entity. We will provide ongoing information as we progress the integration of this entity with BT Leasing.

3. Will the insurance contract remain the same after the OTP Leasing sales announcement?

Yes. We will provide ongoing information as we progress the integration of this entity with BT Leasing.

4. What will be the invoicing rate used by OTP Leasing after the sale? 

The invoicing rate will be the one specified in the contract, the calculation parameters do not change.

5. Will I still have access to the MyLeasing customer platform after the takeover by the new shareholder?

 Access to data and information on the platform will be continuous. We will provide constant information as we move forward in the integration process of this entity with BT Leasing.

6. How will the vehicle registration process proceed after BT acquires OTP Leasing?

Vehicle registration will be carried out in accordance with the applicable legislation.

7. What happens to the protection of my data as an OTP Leasing client in the context of the sale?

 Your data is secure. The acquisition of OTP Leasing does not affect the entity's responsibilities regarding data protection and commercial confidentiality.

8. If I have a leasing contract with both BT Leasing and OTP Leasing, what will happen to the account, products, and services already existing with OTP?

They will each be governed by the terms and conditions under which they were contracted and your relationship with the entity you contracted with will not be affected by the OTP Leasing acquisition.

9. If I need further information, what are the contact details?

Customers can contact OTP Leasing for any questions at the telephone number: +4021 407 29 00, Monday through Friday, between 09:00 - 17:00, except on days declared as non-working days in Romania. You can also write to us at the following e-mail addresses, depending on the type of request:

-       regarding the leasing contract: [email protected]

-       regarding the financial leasing products portfolio: [email protected]

-       regarding registration payments, property transfer: [email protected]

-       insurance, damage, etc.: [email protected]

-       information and media requests, company, events, etc.: [email protected]

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